VoIP phone calls are usually delivered over a carefully-managed network often running Quality of Service (QoS) and the Session Initiation Protocol (SIP).

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Voice over IP is a digital phone service that allow users to make calls across the public switched telephone network (PSTN) via the Internet. By using a high speed Internet connection and a VoIP phone or analog telephone adapter (ATA), a user receives the same type of phone service as plain old telephone service (POTS) plus many additional features. For example, find me / follow me allow a user to enter all of the phone numbers the user wants to ring when the user's VoIP phone number is called. If you are at home, at the office, or on your mobile phone, all of your phones can be rung in succession or at the same time using VoIP!

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Multiprotocol Label Switching (MPLS) is a data network protocol that uses Class of Service (CoS) to prioritize different types of data packets across a shared network to facilitate the convergence of voice, video and data applications.

High Speed Internet Access via Ethernet local access connects end user Ethernet local area networks (LANs) to the Internet over a metropolitan wide area networks (WANs) at speeds ranging from 1 megabit per second (Mbps) up to 1 gigabit per second (Gbps). Internet access via Ethernet is an "always on", flat-rate service that offers faster, more cost effective Internet access than is available through traditional telecommunication access technologies such as T1 / T3 or E1 / E3 connections.

Digital Subscriber Line Service (DSL) has become a very popular Internet access service. This is because DSL uses the existing copper pairs that already exist between most customer premise offices and the local phone company central office (CO). A DSL connection is set up between a DSL modem at the customer premise and a DSL access multiplexer, or DSLAM, at the phone company central office. Both voice and data can be run across the same DSL connection by using a filter to separate voice traffic from Internet traffic.

Wireless Internet is a new way to access the Internet at high speeds from anywhere in the United States. Wireless Internet is delivered via terrestrial transmitters and receivers or by satellites that orbit the Earth while transmitting and receiving high frequency radio internet data to a small dish located at the customer premise. Two-way satellite radio system is reliable, easy to set up and is mobile. You can move the subscriber terrestrical or satellite dish and re-connect with ease.

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MPLS makes it easier to manage network for quality of service (QoS) because packets can be prioritized by business importance. For example, Voice over IP (VoIP) can be prioritized over email and web browsing packets.